Key Reminders Before Requesting a Payout
We aim to process payouts efficiently, but certain issues may cause delays. Be sure to review the following:
Issue | Explanation |
Risk Management Violations | Payouts may be delayed if your account is under review for breaching any trading rules. |
Invalid or Missing Payout Information | Ensure you’ve entered a valid, verified payout destination (Rise email or cryptocurrency wallet). |
Unaccepted Rise Invite or Contract | You must accept your Rise invite, sign your TX3 Funding Forex contract, and complete KYC before we can process your payout. |
Payout Timing Policy
Payout requests submitted before 4 PM EST are processed on the next business day, usually within 24 hours after risk review.
Requests submitted on weekends or holidays are treated as submitted on the next business day.
Processing is limited to business days only. No processing takes place on weekends or official holidays.
Rise Payout Restrictions
As of November 15th, payouts via Rise are not available in the following regions:
Iowa (IA)
Louisiana (LA)
Minnesota (MN)
South Carolina (SC)
Vermont (VT)
Washington (WA)
Puerto Rico (PR)
Guam (GU)
Note: Traders in these locations can still receive payouts via cryptocurrency (BTC or USDT).